Our Support Promise
Our supporters are key to everything we do. Each year they enable us to directly help thousands of women to flee violence, take control of their livelihoods and have a say in the decisions that affect them. Without you, this work would not be possible. That is why we are committed to being fully transparent and accountable about how your gifts are used.
Our Support Promise clearly outlines our guarantee to you when you choose to support DONATE DREAMS - Doing Nothing is Not An Option of Our Life!:
We will value your support.
We appreciate all gifts of all values and promise to process your donation promptly and acknowledge it in line with your wishes. To reduce administration costs, we don’t routinely send postal thank you letters for one-off donations of less than $10 unless requested.
We will respect your privacy.
We will never share your details with any other charities or third-party organisations. We will always respect your communication preferences and we promise to keep our records accurate and up to date.
We will respond to your queries.
At any time, you can contact DONATE DREAMS - Doing Nothing is Not An Option of Our Life! via phone, email or post and we will respond to your queries promptly and professionally. We welcome feedback and regularly use it to improve and enhance our campaigns.
We will communicate honestly and openly.
All of our communications will be honest and truthful. We will share stories of what your support is helping to achieve and provide a true picture of the difference it is making. Unless agreed otherwise, your donations will be put to use where they are needed most.
We are accountable and committed to high standards.
For every $10 you donated to DONATE DREAMS - Doing Nothing is Not An Option of Our Life! in 2018-19, will be directed to programs, campaigns and policy work supporting women and girls to transform their lives.
We follow the Code of Conduct Practice policy on dealing with vulnerable people and ensure all volunteers, external agencies and contractors acting on our behalf do too.
Get in Touch
If you have any questions or concerns you can call us Monday to Saturday 6am – 6pm with any questions or queries you may have. If you call outside of these hours then please leave a message and we will get back to you as soon as possible.
By telephone: +61 481 822 813
By email: email@example.com